Question 1

where i can see and buy your ready-to-wear garments?

Accepted Answer

you can visit studio in brno (czech republic) our you can browse through our on-line shop.

Question 2

do you offer ready-to-wear garments in various sizes?

Accepted Answer

usually not, even when creating garments through the ready-to-wear  method, klára židková focuses on creating unique originals that are  available only in one piece and one size. however, do not hesitate to  contact us if any piece appeals to you outside of your standard size. a  similar model tailored to your personal preferences can be made through a  bespoke order.

Question 3

how do i place an order?

Accepted Answer

to place an order for our ready-to-wear garments, simply browse our  online store, select the items you wish to purchase, and add them to  your shopping cart. follow the prompts to complete the checkout process  and make payment.

Question 4

what payment methods do you accept?

Accepted Answer

we accept bank transfers and cash payments.

Question 5

what is your shipping policy?

Accepted Answer

we offer reliable shipping services to countries within the european  union and worldwide. shipping costs and delivery times vary depending on  the destination country and the chosen shipping method. for more  information, please refer to our shipping conditions.

Question 6

do you accept returns or exchanges?

Accepted Answer

yes, we accept returns and exchanges on our ready-to-wear garments  within a specified timeframe. please refer to our return & exchange  policy for detailed instructions on how to initiate a return or  exchange.

Question 7

can I cancel or modify my order after it has been placed?

Accepted Answer

once an order has been placed and confirmed, it is immediately processed  for shipping. therefore, we are unable to cancel or modify orders once  they have been submitted. please review your order carefully before  completing the checkout process.

Question 8

are your garments ethically and sustainably produced?

Accepted Answer

yes, our garments are ethically and sustainably produced. at our fashion  design studio, we are committed to ethical practices throughout the  production process. we prioritize sustainability by focusing on  one-piece production, which minimizes waste and reduces our  environmental footprint. additionally, we carefully select natural materials which have much shorter time of decomposition than artificial fibres. all garments by klára židková are sewn directly in her studio so our production methods  adhere to fair labour standards. we believe that creating quality long-lasting garments is not only stylish but also environmentally conscious.

Question 9

do you offer gift wrapping services?

Accepted Answer

yes, we offer gift wrapping services for an additional fee (250 CZK/10 EUR). during the  checkout process, you can add a note with order of gift wrapping to your  order.

faq

Frequently asked questions